Líneas directas de emergencia y asistencia en China
China divide las emergencias por servicio — no existe un número único 911/112. Si tiene dudas, marque 110; los operadores pueden redirigirlo.
Police
Crime, theft, disputes, or anything requiring law enforcement. If you're not sure which number to call, call this one — operators can redirect you.
110
📞 Llame a 110 ahoraMedical Ambulance
For medical emergencies requiring hospital dispatch. State your location clearly — a translation app or help from a bystander matters here.
120
📞 Llame a 120 ahoraFire Department
Fire, gas leaks, or structural rescue. Use stairs, never the elevator, during a building fire.
119
📞 Llame a 119 ahoraTraffic Accident Police
For any road traffic accident, as a driver, passenger, or pedestrian. Don't move vehicles before police arrive unless they're blocking traffic.
122
📞 Llame a 122 ahoraNational Anti-Fraud Hotline
For suspicious calls, digital/QR-code scams, or phishing attempts. Not for active emergencies — call 110 first, then 96110 to follow up. Some cities only staff it during business hours.
96110
📞 Llame a 96110 ahoraConsumer Complaint Platform
Overcharging, refused refunds, fake goods, or any consumer dispute with a business (run by the State Administration for Market Regulation).
12315
📞 Llame a 12315 ahoraNational Tourism Complaint Hotline
Tourist-specific disputes: travel agencies, hotels, tour guides, and forced-shopping tour scams.
12301
📞 Llame a 12301 ahoraGovernment Public Service Line
Non-emergency government hotline. Operators route you to whichever local department can actually help — useful when you're not sure who to call.
12345
📞 Llame a 12345 ahoraNational Immigration Service
Official National Immigration Administration service for entry, exit, visa, stay, and lost-document procedure questions. This is guidance, not emergency dispatch.
12367
📞 Llame a 12367 ahoraQué decir cuando llama
Los operadores responden en mandarín — el apoyo en inglés es inconsistente fuera de centrales de atención en ciudades principales. La medida más útil en una emergencia real es que una persona local cercana haga la llamada por usted. Si debe llamar él mismo, comience con su ubicación, luego su situación:
Consejo: los hablantes de chino leen el dígito "1" en números telefónicos como "yāo", no como "yī" — así que 110 se pronuncia "yāo-yāo-líng".
🏛 Su embajada en Beijing
Números de central de la embajada en Beijing mostrados — la mayoría tienen redirección para emergencias fuera del horario laboral. ¿No está su país listado, o va a una ciudad con su propio consulado? Confirme el número actual en el sitio web oficial de su embajada antes de viajar.
⚠️ Estafas comunes para turistas y cómo evitarlas
Cómo funciona: A friendly, English-speaking young "student" strikes up conversation on a tourist street, wanting to practice English or invite you to a "traditional" tea ceremony or art exhibition. They lead you to a hidden tea house or bar, order an expensive tasting flight, and present a forced bill for several thousand RMB (often 2,000–10,000 RMB), sometimes with someone blocking the door.
Cómo evitarlo: Politely decline unsolicited invitations from strangers who approach YOU on the street — genuine locals rarely do this. If you want a real tea ceremony, book one independently through your hotel.
Si es objetivo: Demand an itemized receipt, don't hand over your card, and say "call the police" (报警 bàojǐng) or dial 110 visibly — operators often back down once police are mentioned. Chinese police take this scam seriously and frequently force refunds.
Cómo funciona: Someone in the arrival hall (sometimes dressed to look official) asks "Taxi? Where you go?", bypassing the official taxi queue and leading you to an unmarked private car that charges 3–5x the meter rate, or won't open the trunk until you pay extra.
Cómo evitarlo: Always follow the official "Taxi Queue" (出租车) signage, or order a car through Didi inside Alipay/WeChat before you even reach the exit. Never follow anyone who approaches you first.
Si es objetivo: Refuse to get in. If you're already inside and being overcharged, photograph the license plate and refuse to pay in cash before calling 110.
Cómo funciona: Someone in robes approaches, presses a "blessed" charm or bracelet into your hand, then demands a "donation" — often insisting on a specific, inflated amount once you're holding it.
Cómo evitarlo: Genuine monks don't solicit donations from tourists on the street. Don't accept anything handed to you; if something is pressed into your hand, put it down and walk away without engaging.
Si es objetivo: You're not obligated to pay for anything you didn't ask for. Say "不要" (bù yào — "don't want") firmly and keep moving; if someone becomes aggressive, head toward a shop or security guard.
Cómo funciona: A driver quotes a cheap price (e.g. ¥20–50) for a ride or "hutong tour," then afterward claims the price was per-minute or per-person, demanding several times more — sometimes stopping in a quiet spot to pressure you.
Cómo evitarlo: Agree on the TOTAL price in writing (or typed in a translation app) before getting in, or skip rickshaws entirely and explore on foot or by rental bike.
Si es objetivo: Leave the originally agreed cash on the seat and calmly walk away rather than arguing. If blocked or threatened, call 110.
Cómo funciona: People dressed to resemble transit staff direct you to an unofficial coach advertised as a "special" or "VIP" shuttle. It charges inflated fares, adds unscheduled shopping stops at jade/silk/cloisonné shops, and may drop you at a lesser section of the site than advertised.
Cómo evitarlo: Use the official public bus (e.g. Bus 877 from Deshengmen for Badaling) or book tickets through an authorized platform. Ignore anyone who approaches you before you reach the official ticket counter.
Si es objetivo: If already on a shopping-detour tour, you're not obligated to buy anything — decline firmly and repeatedly; report the operator via 12301 afterward.
Cómo funciona: A stranger asks you to scan a QR code for a "survey," a "free gift," or "Wi-Fi access." The code opens a phishing page or an unauthorized payment request.
Cómo evitarlo: Never scan a QR code handed to you by a stranger. Only scan codes at legitimate businesses when you're actually paying for something you chose.
Si es objetivo: If you scanned something suspicious and entered payment info, immediately open Alipay/WeChat Pay security settings to check for unauthorized transactions, and call 96110.
Cómo funciona: When you pay with a 100 RMB note, the vendor swaps it under the counter for a fake bill and claims your note was counterfeit — you lose the real note and get handed a fake one back.
Cómo evitarlo: Pay with Alipay or WeChat Pay QR codes wherever possible; digital payment is fully immune to this scam and is now the overwhelming norm in China anyway.
Si es objetivo: If you must pay cash, examine notes closely before handing them over and count change in front of the vendor.
Perspectiva: los crímenes violentos contra visitantes extranjeros son raros en China. El riesgo real es un sobrecargo o un engaño en un área turística concurrida — molesto, pero recuperable. Descargue la aplicación oficial "Centro Nacional de Prevención de Fraudes" (国家反诈中心) para alertas de estafas en tiempo real.