중국의 비상 및 지원 핫라인
중국에서는 비상 상황을 서비스별로 나눕니다. 단일한 911/112 번호는 없습니다. 의심스러우면 110을 부르세요; 운영자는 귀하를 안내해 줄 수 있습니다.
Police
Crime, theft, disputes, or anything requiring law enforcement. If you're not sure which number to call, call this one — operators can redirect you.
110
📞 110에 즉시 전화하세요Medical Ambulance
For medical emergencies requiring hospital dispatch. State your location clearly — a translation app or help from a bystander matters here.
120
📞 120에 즉시 전화하세요Fire Department
Fire, gas leaks, or structural rescue. Use stairs, never the elevator, during a building fire.
119
📞 119에 즉시 전화하세요Traffic Accident Police
모든 도로 교통사고에서, 운전자, 승객 또는 보행자로서. 경찰이 도착하기 전까지 차량을 이동하지 마세요. 차량이 교통을 막고 있는 경우에는 예외입니다.
122
📞 122에 즉시 전화하세요National Anti-Fraud Hotline
For suspicious calls, digital/QR-code scams, or phishing attempts. Not for active emergencies — call 110 first, then 96110 to follow up. Some cities only staff it during business hours.
96110
📞 96110에 즉시 전화하세요Consumer Complaint Platform
Overcharging, refused refunds, fake goods, or any consumer dispute with a business (run by the State Administration for Market Regulation).
12315
📞 12315에 즉시 전화하세요National Tourism Complaint Hotline
Tourist-specific disputes: travel agencies, hotels, tour guides, and forced-shopping tour scams.
12301
📞 12301에 즉시 전화하세요Government Public Service Line
긴급 상황이 아닌 정부 핫라인입니다. 상담원이 실제로 도움을 줄 수 있는 지역 부서로 연결해 줍니다 — 누구에게 전화해야 할지 모를 때 유용합니다.
12345
📞 12345에 즉시 전화하세요National Immigration Service
Official National Immigration Administration service for entry, exit, visa, stay, and lost-document procedure questions. This is guidance, not emergency dispatch.
12367
📞 12367에 즉시 전화하세요전화했을 때 말해야 할 내용
배달자들은 중국어로 응답합니다 — 영어 지원은 주요 도시 통화 센터 외에는 일관되지 않습니다. 실제 비상 상황에서 가장 유용한 조치는 가까운 현지인이 전화를 걸도록 하는 것입니다. 직접 전화해야 한다면, 먼저 위치를 말하고 그 다음 상황을 설명하세요:
팁: 중국어 사용자는 전화번호의 숫자 '1'을 '야오'라고 읽습니다. '일'이 아닙니다 — 따라서 110은 '야오-야오-링'으로 발음됩니다.
🏛 베이징에 있는 귀하의 대사관
표시된 베이징 대사관 전화번호 — 대부분은 비영업 시간에도 비상 경로가 있습니다. 귀하의 국가가 표시되지 않거나, 자체 총영사관이 있는 도시로 가려면 여행 전 귀하의 대사관 공식 웹사이트에서 현재 번호를 확인하세요.
⚠️ 흔한 관광객 사기 및 피하는 방법
작동 방식: A friendly, English-speaking young "student" strikes up conversation on a tourist street, wanting to practice English or invite you to a "traditional" tea ceremony or art exhibition. They lead you to a hidden tea house or bar, order an expensive tasting flight, and present a forced bill for several thousand RMB (often 2,000–10,000 RMB), sometimes with someone blocking the door.
피하는 방법: Politely decline unsolicited invitations from strangers who approach YOU on the street — genuine locals rarely do this. If you want a real tea ceremony, book one independently through your hotel.
타겟이 되었을 경우: Demand an itemized receipt, don't hand over your card, and say "call the police" (报警 bàojǐng) or dial 110 visibly — operators often back down once police are mentioned. Chinese police take this scam seriously and frequently force refunds.
작동 방식: Someone in the arrival hall (sometimes dressed to look official) asks "Taxi? Where you go?", bypassing the official taxi queue and leading you to an unmarked private car that charges 3–5x the meter rate, or won't open the trunk until you pay extra.
피하는 방법: Always follow the official "Taxi Queue" (出租车) signage, or order a car through Didi inside Alipay/WeChat before you even reach the exit. Never follow anyone who approaches you first.
타겟이 되었을 경우: Refuse to get in. If you're already inside and being overcharged, photograph the license plate and refuse to pay in cash before calling 110.
작동 방식: Someone in robes approaches, presses a "blessed" charm or bracelet into your hand, then demands a "donation" — often insisting on a specific, inflated amount once you're holding it.
피하는 방법: Genuine monks don't solicit donations from tourists on the street. Don't accept anything handed to you; if something is pressed into your hand, put it down and walk away without engaging.
타겟이 되었을 경우: You're not obligated to pay for anything you didn't ask for. Say "不要" (bù yào — "don't want") firmly and keep moving; if someone becomes aggressive, head toward a shop or security guard.
작동 방식: A driver quotes a cheap price (e.g. ¥20–50) for a ride or "hutong tour," then afterward claims the price was per-minute or per-person, demanding several times more — sometimes stopping in a quiet spot to pressure you.
피하는 방법: Agree on the TOTAL price in writing (or typed in a translation app) before getting in, or skip rickshaws entirely and explore on foot or by rental bike.
타겟이 되었을 경우: Leave the originally agreed cash on the seat and calmly walk away rather than arguing. If blocked or threatened, call 110.
작동 방식: People dressed to resemble transit staff direct you to an unofficial coach advertised as a "special" or "VIP" shuttle. It charges inflated fares, adds unscheduled shopping stops at jade/silk/cloisonné shops, and may drop you at a lesser section of the site than advertised.
피하는 방법: Use the official public bus (e.g. Bus 877 from Deshengmen for Badaling) or book tickets through an authorized platform. Ignore anyone who approaches you before you reach the official ticket counter.
타겟이 되었을 경우: If already on a shopping-detour tour, you're not obligated to buy anything — decline firmly and repeatedly; report the operator via 12301 afterward.
작동 방식: A stranger asks you to scan a QR code for a "survey," a "free gift," or "Wi-Fi access." The code opens a phishing page or an unauthorized payment request.
피하는 방법: 낯선 사람에게 전달받은 QR 코드를 스캔하지 마십시오. 실제로 지불하는 것에 대해 선택한 경우에만 합법적인 사업체에서 코드를 스캔하세요.
타겟이 되었을 경우: If you scanned something suspicious and entered payment info, immediately open Alipay/WeChat Pay security settings to check for unauthorized transactions, and call 96110.
작동 방식: When you pay with a 100 RMB note, the vendor swaps it under the counter for a fake bill and claims your note was counterfeit — you lose the real note and get handed a fake one back.
피하는 방법: Pay with Alipay or WeChat Pay QR codes wherever possible; digital payment is fully immune to this scam and is now the overwhelming norm in China anyway.
타겟이 되었을 경우: If you must pay cash, examine notes closely before handing them over and count change in front of the vendor.
관점: 중국에서 외국 방문객을 대상으로 한 폭력 범죄는 드뭅니다. 현실적인 위험은 붐비는 관광 지역에서 과도한 요금이나 신뢰 사기입니다 — 짜증나지만 회복 가능합니다. 실시간 사기 알림을 위해 공식 "국가 반사기 중앙" (国家反诈中心) 앱을 다운로드하세요.