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Feizhu Travel: Alibaba’s All-in-One Travel Booking Platform
Official Step-by-Step Illustrated Guide with Screenshots and Multi-Language PDFs
📱 Official App Downloads
📘 (1) Download and Installation
Download & Install Feizhu Travel
Open the app store, search for “Feizhu Travel” or “飞猪旅行” (blue pig icon), and click “Download” to install.
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Registration and Login
After opening the APP, choose any of the following methods to log in (Alibaba system accounts are interoperable).
Mobile number registration and login: Enter your mobile number → receive a verification code → log in directly.
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🏠 (2) Home Page Navigation
Home Page Layout
After logging in, you enter the home page, which has a clear layout and full coverage of core functions.
Top search bar: You can search for cities, hotels, attractions, and flight numbers, quickly locating your needs.
Core Function Area (Icon Bar): Flights, Hotels, Train Tickets, Tickets, Vacation, Visa, Car Rental, Guide, Cruise, Business Travel.
Promotions Section: New user coupons, limited-time flash sales, Member Day, discounted flights / hotels, updated daily.
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✈️ (3) Core Functions – Flight Booking
Book Flights
On the homepage, click ‘Flights’ → choose One-way / Round-trip / Multi-city.
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Enter the departure city, destination, and date → Click ‘Search Flights’.
Filter and sort: sort by price / time / airline / departure and arrival time; check conditions such as “direct flight / baggage allowance / flexible refund and change.”
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Choosing a flight: check whether the price includes taxes, baggage allowance, and cancellation/change policies.
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Fill in the passenger information: name, ID number / passport number (must match the document).
Payment: Choose Alipay / WeChat / Bank Card payment, after successful payment, receive SMS and APP order notification.
Follow-up actions: Flight status: Check delays and gate changes in real time, with APP push notifications.
🏨 (3) Core Functions – Hotel Booking
Book Hotels
On the homepage, click ‘Hotels’ → enter the destination, check-in/check-out dates, number of people → Search.
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Filter: Filter by price, star rating, review score, location (near subway / attractions), amenities (Wi-Fi / breakfast / pool), cancellation policy (free cancellation).
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Choose a hotel / room type: look at real user reviews, actual photos, bed type, breakfast, and check-out time.
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Booking: New users can get coupons for discounts; members enjoy points, late check-out, and free upgrades.
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Fill in the check-in person: name, phone number → submit order → payment (no prepayment required for credit stay).
Check-in: With ID card, handle the order directly; orders can be viewed in ‘All Orders’.
🚄 (3) Core Functions – Train Ticket Booking
Book Train Tickets
On the homepage, click ‘Train Tickets’ → Enter the departure city, destination, and date → Search.
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Filter: by time / train number / seat class (second class / first class / business); sort; check ‘High-speed rail / EMU / Regular’.
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Select a train: Check the departure/arrival time, duration, and remaining tickets.
Fill in the passenger: name, can switch to passport number (frequently used passengers can be added in advance).
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Ticket rush (when no tickets are available): Click ‘Reserve to Rush Tickets’ → Select multiple trains / multiple seats → Pay the ticket rush service fee (full refund if tickets are not secured).
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Payment: Receive an SMS after successful payment; board the train directly with your ID card.
🎫 (3) Core Functions – Tickets, Vacation & Visa
Tickets, Vacation Packages & Visa Services
Tickets: Home ‘Tickets’ → Search for attractions → Select date / ticket type → Book → Enter with QR code (skip the line).
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Vacation: Home ‘Travel’ → Choose destination → Group tour / Independent travel / Self-driving tour → View itinerary / Price → Book.
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Visa: Home ‘Visa’ → Select Country → Prepare Materials → Submit Online → Receive Passport by Courier.
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💡 (4) Practical Tips
Money-Saving Tips & Best Practices
Save Money by Comparing Prices: Automatic multi-supplier comparison on flight/hotel search pages to choose the lowest price; new user coupons and member points combined are even more cost-effective.
Member Benefits: Free membership registration allows you to use points for discounts, hotel upgrades, late check-out, and flight miles.
Credit Stay without Deposit: Choose “Credit Stay” when booking hotels to avoid deposits, automatic payment upon check-out, no need to queue.
Ticket Snatching Acceleration: When train tickets are sold out, VIP acceleration and multiple train waitlists increase success rate by 80%.
📥 Download Complete PDF Manual
Multi-Language • Offline Printable • All Screenshots Included