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SinoGuide is an official allu2011inu2011one app that helps foreigners in China with policies, daily services, news and Chinese learning in English and Chinese.

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🏛️ Official Service Guide

SinoGuide: China’s Official Bilingual All-in-One Service App for Foreigners

Official Step-by-Step Illustrated Guide with Screenshots and Multi-Language PDFs

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📱 Official App Downloads

✨ Overview & Essential Brief: Launched officially by China’s National Immigration Administration and Cyberspace Administration of China, SinoGuide is an official bilingual all-in-one service app specially designed for foreigners visiting, working or residing in China. Its core highlight lies in authoritative official policy inquiry, including visa, residence permit and entry-exit rules, plus automatic expiry reminders of legal stay to avoid overdue issues. It integrates 31 practical daily functions covering real-time exchange rate check, online payment, one-click DiDi ride-hailing, food delivery, utility bill payment and hospital appointment reservation. The built-in one-click Chinese-page translation removes language barriers when using domestic Chinese apps, while systematic Chinese learning materials help users improve daily communication. It also supplies reliable local news, medical and education information, gathering most frequent-needed domestic services into one platform and becoming an essential daily helper for overseas users adapting to Chinese life.
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Platform Availability: SinoGuide currently supports Android devices only. iOS version is coming soon. Check the official website for updates.

📘 (1) Download and Registration

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Download & Install SinoGuide

Open your mobile app store (Google Play or official APK), search for “SinoGuide”, click ‘Download’ and install. Android users can also download directly from the official website.

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Pro Tip: If you cannot find SinoGuide in your local app store, visit the official website sinoguide.app to download the APK file directly.

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Language Selection & Registration

Open the SinoGuide APP. The first time you enter, a ‘Language Selection’ screen will pop up. Click ‘English’ or ‘中文’ (It is recommended that foreigners choose English, so the entire interface will be in English).

Click ‘Register’ on the interface, choose a registration method: ‘Phone Number’ or ‘Email’, just choose one of the two.

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Pro Tip: If you choose phone registration, select your country code (United States: +1, United Kingdom: +44, Japan: +81, etc.) and enter your overseas mobile number.

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Verification & Account Setup

If you choose to register with a mobile number: Select the country/region code (such as the United States +1, the United Kingdom +44, Japan +81, etc.), and enter your own overseas mobile number.

Phone Verification

Click ‘Get Verification Code’, your phone will receive an SMS verification code, enter the code. Set the login password (requires 8-16 characters, including letters and numbers, such as Abc123456), re-enter the password to confirm. After setting the password, click ‘Register’, and you will be redirected to the complete information page.

After verification is successful, it will automatically redirect to the login page. Enter the registered phone number/email and password, click ‘Login’, and you can use all features.

Login

📋 (2) Core Government Functions

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Immigration Policy Inquiry & Stay Reminders

After logging in, click “Information” on the homepage to find “Policys” (Policies), and enter the policy inquiry interface.

Select the type of inquiry: “Living Policy” (residency policy), “Working Policy” (employment policy), etc., and click as needed.

Visa Policy

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Stay Reminder Settings

Click ‘Stay Reminder’ on the homepage, enter the stay deadline date from your passport, set the reminder time (such as 7 days in advance, 3 days in advance), click ‘Save’, and you will receive a push notification from the app before the deadline to avoid overstaying.

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Important Notice: Overstaying your visa in China can result in fines and legal complications. Set up the stay reminder immediately after registering to avoid penalties.

🔤 (3) Chinese Translation (Available Offline)

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Translation Feature Overview

Click ‘Translation’ on the homepage to enter the translation interface, with ‘Chinese → English’ translation set by default.

Translation Method 1: Input Translation – Manually enter Chinese/English, click “Translate”, and the corresponding translation will be displayed immediately, supporting copy and share.

Text Translate

Translation Method 2: Photo Translation – Click the ‘Camera’ icon at the bottom of the interface, point it at the Chinese text to be translated (such as menus, signs, manuals), adjust the angle to ensure the text is clear, click ‘Capture’, and the app will automatically recognize and translate it. The translation can be zoomed in to view.

Photo Translate
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Pro Tip: The photo translation feature works offline, making it perfect for translating restaurant menus, street signs, and product labels even without internet access.

🚖 (4) Life Services (Taxi, Food Ordering, Bill Payment)

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One-Click Ride (Taxi Hailing)

On the homepage, click “Transportation” (One-Click Ride). The app will automatically locate your current position (the pick-up point can be manually modified, and both English/Chinese addresses can be entered).

Taxi Location

Enter the destination (such as hotel, attraction, restaurant, either in English or Chinese), select the car type (Express, Premium), and click ‘Call Taxi’.

After successfully booking a ride, you can view the driver’s information, vehicle license plate, and estimated arrival time. Once on board, inform the driver of your destination (or show the destination address on the app). After getting off, pay online through the app (supports Alipay, WeChat, and international credit cards).

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Life Payment (Utility Bills)

Click “Life Payment” on the homepage.

Select the type of payment (Water Bill, Electricity Bill, Internet Bill), enter the payment account number (can be found on the bill), select the payment amount, click ‘Pay’, complete the payment, and you will receive a confirmation notification after the payment is successful.

Payment Confirm
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Pro Tip: Keep your utility bills handy when using the payment feature. You’ll need the account number displayed on your physical or electronic bill.

💱 (5) Exchange Rate Inquiry

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Real-Time Currency Conversion

Click “Currency Converter” (Exchange Rate) on the homepage to enter the exchange rate inquiry interface.

Exchange Rate

By default, the real-time exchange rate between RMB and USD is displayed. You can click ‘Change Currency’ to select the currency you want to check (such as Euro, British Pound, Japanese Yen, etc.).

Enter an amount (e.g., 100 USD), and the app will automatically convert it to RMB. Conversely, you can also enter RMB to convert it to other currencies, and it supports copying the conversion result.

Conversion Result
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Currency Tip: Exchange rates update in real-time, ensuring you always get accurate conversions for shopping, dining, and budgeting during your stay in China.

❓ (6) FAQ

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Common Issues & Solutions

Login Failure: Check whether your phone number/email is correct and whether the password was entered incorrectly; if you forgot your password, click “Forgot Password” on the login screen and retrieve it via phone number/email.

Real-name Verification Failure: Make sure the photo on your passport is clear and unobstructed, that there is sufficient lighting during facial verification, and that your face is unobstructed (do not wear a hat or mask).

Some Features Cannot Be Used: Check whether the app is the latest version; if not, go to the app store to update it. If it still cannot be used after updating, log out and log in again.

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Important Notice: For real-name verification, ensure you have a stable internet connection and good lighting. The verification process is required for accessing certain government-related features.

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