Login: After registration is complete, you will automatically be redirected to the login page. Enter your phone number and password, then click ‘Login’. You can also choose ‘SMS Login’, enter your phone number, get a verification code, and log in more quickly.

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Enter the delivery information: Name (English/Chinese both acceptable), Mobile Number (can be overseas or Chinese number), Province, City, District/County, Street, House Number (English/Chinese both acceptable, it is recommended to fill in detail, and you can include landmark buildings to help the courier with delivery).

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Click ‘Save’ and set as ‘Default Address’, so you can directly select this address for future purchases without having to fill it in again.

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Filter products: You can filter through the conditions at the top of the page (price, sales, rating, origin). By clicking ‘Filter’, you can also choose product type, size, color, etc., to accurately find the desired products.

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View product details: Browse product images, descriptions, user reviews (some products have reviews in English), sizes/specifications, and confirm that the product meets your needs.

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Select specifications: If the product has multiple sizes, colors, or styles, click ‘Select Specifications’, choose the corresponding options (such as size M, color black), and click ‘Confirm’ after confirmation.

Choose a purchase method: ‘Add to Cart’ (you can check out multiple items together) or ‘Buy Now’ (directly check out the current item).

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If you choose to checkout via the shopping cart: click ‘Shopping Cart’ at the bottom of the homepage, select the items you need to checkout, and click ‘Checkout’.

Confirm the delivery address (default address, can be modified), purchase quantity, and click ‘Submit Order’.

Payment: Enter the payment page, choose a payment method (linked international credit card, Alipay), enter the payment password (or verify with fingerprint/face recognition), and complete the payment. After the payment is successful, the APP will send order confirmation information, and you can check the order progress (shipping status, logistics information) in ‘My Taobao’ → ‘My Orders’.

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Confirm receipt of goods: After receiving the goods, check whether the goods are intact and meet the order requirements. Once confirmed, click ‘Confirm Receipt’, enter the payment password (or verify fingerprint), and complete the receipt process.

Review: After receiving the goods, you can review the product (in English or Chinese), upload product photos, share your shopping experience, and help other users for reference.

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Select the reason for return or exchange (such as ‘product quality issue’ or ‘incorrect size’), upload photos of the product issue, fill in the return/exchange explanation, and click ‘Submit Application’.

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After the merchant approves, they will provide a return address, and the product should be sent back according to the address (you can make a courier appointment through the Taobao APP).

After the merchant receives the goods and confirms they are correct, they will refund the payment. The refund will be returned to the original payment account (a refund to an international credit card may take 3-7 working days to process).